2016 adobe revel6/3/2023 ![]() ![]() They would guarantee you everything at the beginning and once you in everything is just too late, we have learned a lesson.Ģ. We got everything setup and running, about few months later the QuickBooks Integration finally launched but they told us this feature strictly for US customer only?! This case only escalated to their sales team lead and they refused to go further higher, you have no easy way to reach their upper management team unfortunately we dun have any recording or email for the proof, they only offer a free month to settle the case. We did reconfirm the QB compatibility again and again so we don't think there will be a problem. We were told from their sale rep the QuickBooks integration will 100% work for Canadian customer because of this reason we signed off the deal, however we don't have a chance to test the integration because it was still under development, we should wait till the launch but we can't wait because we need a new system to support our grow. I just want to share my experiences with everyone who might consider marry to them.ġ. Changing a POS system is not simple but we still choose to leave must have our reasons. We are existing Revel System customer but I think our 2 year relationship is going to be an end. For such a complex and intricate system, there should be protocols in place for better training of the people selling it to be able to set it up for the customers. Even after he got back from training, he had to call customer service to answer simple questions I had. He provided absolutely no help at all in setting up the system as he didn't know much about it himself. This really needs to be addressed if the product is going to be marketed to full service restaurants that have to deal with split payments on almost every party of 3 or more.Ģ) While I appreciate its modern focus, it is not easy to work with if a restaurant still uses paper gift certificates.ģ) We were a "Guinea Pig" test restaurant for a salesman that had never worked with Revel before. ![]() After splitting the checks, it is impossible to change the way you split the items if one guest has already paid and left. I have three specific areas of opportunity for Revel.ġ) Taking payments of split checks (especially when one guest leaves earlier than others) is the worst system of any modern systems I have ever worked with. Revel Systems POS also allows businesses to accept Bitcoins as a form of payment. Security features include PCI-P2PE compliance. The software has a fully customizable API and a customizable graphical user interface (GUI) windows. The application supports other POS-related hardware devices, including printers. Revel Systems POS also offers hardware support, including a card reader that works through the 30 pin connector which also allows for charging the iPad. ![]() The application provides customer relationship management (CRM) that stores customer data, including purchase history, preferences, and more. The app includes employee scheduling, inventory tracking and management, and detailed reporting, reducing the need for additional software. ![]() Revel Systems POS manages POS from a single intuitive interface. Revel Systems POS integrates with many popular third-party business apps, allowing users to work it into accounting and reporting routines. Though it offers a complete POS solution, the application’s features extend beyond point-of-sale to include customer relationship management, inventory management, automated ordering, and more. Revel has been designed to integrate with a wide range of businesses. Revel Systems POS provides a single solution for iPad sales which is aimed at multi-location businesses. ![]()
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